Plumbing emergencies can happen without warning and require immediate attention. That’s why our team of certified emergency plumbers is available around the clock, providing fast, dependable emergency plumbing services 24/7, every day of the year across London and Surrey.
If you need an emergency plumber in London we provide immediate assistance to minimise damage and restore your water supply as quickly as possible.
At London & Surrey Water Services, we understand how stressful and disruptive plumbing emergencies can be. Our Emergency Plumbing Response Service is designed to deliver fast, dependable, and professional support exactly when it is needed most.
Whether you are dealing with a burst pipe, sudden loss of water supply, or an unexpected drop in water pressure, our experienced emergency plumbers are fully equipped to respond quickly. Our priority is to minimise property damage, restore your water supply, and stabilise the situation as efficiently as possible.
If you experience a plumbing emergency, acting quickly and safely is essential to limit damage, protect your property, and reduce risk. The first and most important step in almost all plumbing emergencies is to turn off the water supply as soon as it is safe to do so, preventing further flooding or water loss before professional help arrives:
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Shut off the water supply using the internal stop valve. If the leak is external but within your property boundary, locate and close the external stop valve, usually found in the public footpath.
shut off the water supply using the internal stop valve. If the leak is external but within your property boundary, locate and close the external stop valve, usually found in the public footpath. .
Early detection significantly reduces repair costs and prevents structural damage by stopping water escape before it spreads through floors, walls, and foundations. Identifying a leak at an early stage limits secondary damage such as rot, weakened joists, mould growth, and damage to finishes, which are often far more expensive to repair than the pipe itself.
We are always happy to provide advice and a free estimate without obligation
Take advantage of our limited-time offer and save 10% on all lead pipe replacement works.
This discount applies to full supply-pipe renewals carried out by our approved moling specialists.
Not sure whether your property has lead pipes or elevated lead levels in your water? We offer a free lead content test to help you assess your risk before committing to replacement works.
We adopt a best practice approach to the work we carry out and ensure compliance with the Water Supply (Water Fittings) Regulations 1999
We have been Water Industry approved plumbers and impact moling contractors for almost two decades, working exclusively on new connections, customer side leaks, and lead replacement
On completion of lead pipe renewals or a water supply pipe upgrade, we issue a certificate of works completed, which can be submitted to Thames Water to progress applications or satisfy enforcement notices.
Our certificates confirm that our workmanship satisfies the requirement of the water regulations. They also act as our guarantee of ten years for full supply pipe replacement and two years for supply pipe repairs.
We've built a solid reputation through our continually growing customer base as the most trusted team of Approved Plumbers and Moling Contractors in London.
I would highly recommend Alan. I wish we had found him earlier because it would have saved us both time and money. We had a water leak at our house which could not be located. I contacted other “experts” in underground water problems before finding Alan, none of them could offer a convincing solution. Alan is an expert in this area and articulated very clearly the alternative solutions and the pros and cons of each. Alan is very professional, hard working and tidy - you would not be able to tell that concrete and flagstones were removed to do the work. Excellent job.
We had a severe water leak that was flooding the basement of our house. Alan and Grant dealt with this emergency straight away. The organisation for our job was efficient, and we were kept informed at all points in the process. The repair was complex. It required moling through the basement exterior wall and installing a new connection to our internal supply. Alan carried this difficult task out efficiently and quickly, causing the least disruption possible, and it was a pleasure to deal with both him and Grant. Their price for the work was very reasonable. highly recommend!
Alan went above and beyond when installing my new water mains. He was prompt, professional, communicative, and really helpful, taking time after the job was done to offer advice on getting the best out of the new supply. I am amazed at how quickly he could get the job done and left the house so clean afterwards you would never have known he was there. The fact he is Thames Water approved was also a huge bonus and made the whole process much quicker and easier. I can't recommend him highly enough and would 100% use London & Surrey Water Services again.
Alan went above and beyond when installing my new water mains. He was prompt, professional, communicative, and really helpful, taking time after the job was done to offer advice on getting the best out of the new supply. I am amazed at how quickly he could get the job done and left the house so clean afterwards you would never have known he was there. The fact he is Thames Water approved was also a huge bonus and made the whole process much quicker and easier. I can't recommend him highly enough and would 100% use London & Surrey Water Services again.
Our focus is on delivering cost-effective, safe, and reliable solutions for the replacement of lead water supply pipes.
Lead supply pipe replaced in South London using moling services, in application to Thames Water Lead Pipe Replacement Scheme.
Diverting a leaking shared supply pipe that had been built over from both neighbouring properties using Impact Moling.
Replacement of a damaged supply pipe resulting in a loss off supply, under inaccessible landscape using moling,
Lead supply pipe replaced in West London using moling equipment, in application to Affinity Water Lead Pipe Replacement Scheme
Water supply pipe upgrade to improve water flow in North London using moling equipment, in application to Thames Water Developer Services
Water Supply Pipe replacement to improve water flow in Surrey using impact moling, in application to the SES Water Lead Pipe Replacement Scheme
Domestic from commercial supply pipe separation in West London using moling equipmentin application to Thames Water's Developer Services
Lead supply pipe replaced in Surrey using Impact Moling equipment, in application to Thames Water Lead Pipe Replacement Scheme
Separation of a shared supply pipe in West London using moling equipment, in application to Thames Water Developer Services
Moling a new supply pipe under a neighbouring garden from the outside stopvalve
lead pipe renewal in South Croydon using moling,equipment in application to SES Water's Lead Replacement Scheme
Rerouting a built over leaking supply pipe through a new point of entry using Impact Moling Equipment.
We adopt a best practice approach to the work we carry out and ensure compliance with the Water Supply (Water Fittings) Regulations 1999
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South London – Bromley – Croydon – Merton – Kingston – Sutton – Wandsworth – West London – Brent – Ealing – Hammersmith – Harrow – Richmond Hillingdon – Hounslow – East London – Lewisham – Greenwich – Hackney – Tower Hamlets – Newham – Bexley – Waltham Forrest – North London – Barnet –Enfield– Haringey – Central London – Camden – City of London – Kensington – Islington – Lambeth – Southwark – Westminster – Surrey – Elmbridge – Epsom Guildford – Mole Valley – Reigate – Runnymede – Spelthorne – Surrey Heath – Tandridge – Waverley – Woking
Water Company supply areas we work in :
