At London & Surrey Water Services Ltd, we provide reliable impact moling services for water supply pipe replacement, upgrades, and repairs.
Using advanced trenchless technology, our skilled and approved contractors offer a straightforward, efficient solution for installing and replacing underground pipes.
Whether you need a water supply pipe replacement, system upgrade, or urgent repairs, our fully qualified engineers deliver exceptional results with minimal disruption to your property.
Impact moling is a limited dig, low-impact method of replacing underground water pipes.
The use of moling equipment allows replacing lead pipes, upgrading existing supply pipes, or separating shared water supply pipes can be completed quickly with minimal disruption to existing landscapes..
By excavating a series of carefully chosen launch and retrieval pits at the required depth, the pneumatically driven impact mole tunnels its way underground, leaving a route for the new pipe in its path..
Moling is one of the most reliable and least disruptive methods of carrying out water supply pipe replacements employed throughout the water industry today.
Typically, water supply pipe replacement involves excavating a launch pit at the customer’s side of the property boundary (in line with the outside stop valve) and a retrieval pit at the newly chosen point of entry into the building.
The excavations are small enough to be excavated in carefully chosen locations by hand.
The impact mole will bore underground from the launch pit at the boundary to the retrieval pit at the new point of entry into the building. The supply pipe replacement can then be fed through the borehole to be connected to the outside stop valve and internal plumbing.
We adopt a best practice approach to the work we carry out and ensure compliance with the Water Supply (Water Fittings) Regulations 1999
We have been Water Industry approved plumbers and impact moling contractors for almost two decades, working exclusively on new connections, customer side leaks, and lead replacement
On completion of lead pipe renewals or a water supply pipe upgrade, we issue a certificate of works completed, which can be submitted to Thames Water to progress applications or satisfy enforcement notices.
Our certificates confirm that our workmanship satisfies the requirement of the water regulations. They also act as our guarantee of ten years for full supply pipe replacement and two years for supply pipe repairs.
We've built a solid reputation through our continually growing customer base as the most trusted team of Approved Plumbers and Moling Contractors in London.
I would highly recommend Alan. I wish we had found him earlier because it would have saved us both time and money. We had a water leak at our house which could not be located. I contacted other “experts” in underground water problems before finding Alan, none of them could offer a convincing solution. Alan is an expert in this area and articulated very clearly the alternative solutions and the pros and cons of each. Alan is very professional, hard working and tidy - you would not be able to tell that concrete and flagstones were removed to do the work. Excellent job.
We had a severe water leak that was flooding the basement of our house. Alan and Grant dealt with this emergency straight away. The organisation for our job was efficient, and we were kept informed at all points in the process. The repair was complex. It required moling through the basement exterior wall and installing a new connection to our internal supply. Alan carried this difficult task out efficiently and quickly, causing the least disruption possible, and it was a pleasure to deal with both him and Grant. Their price for the work was very reasonable. highly recommend!
Alan went above and beyond when installing my new water mains. He was prompt, professional, communicative, and really helpful, taking time after the job was done to offer advice on getting the best out of the new supply. I am amazed at how quickly he could get the job done and left the house so clean afterwards you would never have known he was there. The fact he is Thames Water approved was also a huge bonus and made the whole process much quicker and easier. I can't recommend him highly enough and would 100% use London & Surrey Water Services again.
Alan went above and beyond when installing my new water mains. He was prompt, professional, communicative, and really helpful, taking time after the job was done to offer advice on getting the best out of the new supply. I am amazed at how quickly he could get the job done and left the house so clean afterwards you would never have known he was there. The fact he is Thames Water approved was also a huge bonus and made the whole process much quicker and easier. I can't recommend him highly enough and would 100% use London & Surrey Water Services again.
Our focus is on delivering cost-effective, safe, and reliable solutions for the replacement of lead water supply pipes.
Lead supply pipe replaced in South London using moling services, in application to Thames Water Lead Pipe Replacement Scheme.
Diverting a leaking shared supply pipe that had been built over from both neighbouring properties using Impact Moling.
Replacement of a damaged supply pipe resulting in a loss off supply, under inaccessible landscape using moling,
Lead supply pipe replaced in West London using moling equipment, in application to Affinity Water Lead Pipe Replacement Scheme
Water supply pipe upgrade to improve water flow in North London using moling equipment, in application to Thames Water Developer Services
Water Supply Pipe replacement to improve water flow in Surrey using impact moling, in application to the SES Water Lead Pipe Replacement Scheme
Domestic from commercial supply pipe separation in West London using moling equipmentin application to Thames Water's Developer Services
Lead supply pipe replaced in Surrey using Impact Moling equipment, in application to Thames Water Lead Pipe Replacement Scheme
Separation of a shared supply pipe in West London using moling equipment, in application to Thames Water Developer Services
Moling a new supply pipe under a neighbouring garden from the outside stopvalve
lead pipe renewal in South Croydon using moling,equipment in application to SES Water's Lead Replacement Scheme
Rerouting a built over leaking supply pipe through a new point of entry using Impact Moling Equipment.
We adopt a best practice approach to the work we carry out and ensure compliance with the Water Supply (Water Fittings) Regulations 1999
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Far far away, behind the word mountains, far from the countries Vokalia and Consonantia, there live the blind texts. Separated they live in Bookmarksgrove right at the coast
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At London & Surrey Plumbing Services, we understand the importance of safe, clean drinking water in your home or business. Ensuring your water quality is our top priority.
If your property was built before the 1970s, there’s a chance that lead pipes may still be part of your plumbing system, posing health risks to your family or occupants. With growing awareness and evolving regulations around the dangers of lead exposure, now is the perfect time to take action.
As approved plumbers, we specialise in lead pipe replacement. We ensure that your water supply is not only Lead-Free but also complies with the current water supply regulations, safeguarding your health and well-being.
Our team is fully qualified and experienced, equipped to handle the replacement process from start to finish. We collaborate closely with you and your local water company to ensure a seamless and hassle-free service. We manage every aspect, from the initial assessment to the final installation, keeping you informed every step of the way.
Lead is a potent neurotoxin, meaning it directly affects the nervous system. It is especially harmful to children and pregnant women, causing irreversible damage even at very low exposure levels.
The World Health Organization (WHO) has made it clear: there is no safe level of lead exposure. Even trace amounts can result in significant and long-lasting health issues, including:
Regulations concerning lead levels in drinking water are becoming stricter. The lead concentration threshold in England and Wales is 10 micrograms per litre but, the Drinking Water Inspectorate (DWI) has signalled that this limit will likely be reduced to 5 micrograms per litre or lower, in line with European Drinking Water Directive recommendations.
With extensive infrastructure, London has long struggled with the legacy of lead pipes. Lead pipework was commonly used in constructing homes and water networks until it was banned for new installations in 1970.
As a result, many properties built before this ban still have lead service pipes connecting them to the main water supply and internal lead plumbing.
Thames Water estimates that over 1.2 million lead communication pipes still connect properties to the main water supply in their service area, with many of these concentrated in London and surrounding areas.
Additionally, a vast but undetermined number of lead supply pipes remain within properties, which is the homeowners’ responsibility. The complexity of identifying and replacing these pipes across such a large, densely populated city adds to the challenge.
Replacing lead pipes is the only permanent solution to reduce lead exposure and maintain drinking water quality. There are numerous benefits to replacing your old lead pipes, especially under the Thames Water Lead Pipe Replacement Scheme:
The Thames Water Lead Pipe Replacement Scheme is designed to help homeowners and landlords replace their lead service pipes.
Under this lead replacement scheme, Thames Water will replace the portion of the lead piping known as the communication pipe (comms pipe) that runs from the water main to the property boundary.
Understanding Pipe Ownership
Eligibility for the Replacement Scheme
You may qualify for the scheme if:
Property owners are responsible for replacing the pipes from the boundary to their property at their own cost. This is where our services as approved plumbers come in.
At London & Surrey Plumbing Services, we can advise whether you qualify for a free lead replacement scheme and guide you through the application process to ensure you get the most support available.
We work closely with Thames Water, Affinity Water and the SES Water Lead Replacement Scheme to to ensure a smooth pipe replacement process. Our team will replace your lead pipes, ensuring that your water supply pipe meets the latest standards from the property boundary to your home’s internal stop valve.
The lead pipe replacement process involves several key steps:
Our team is fully accredited and experienced in replacing lead pipes and working with Thames Water’s pipe replacement scheme. We handle all aspects of the project, from the initial inspection to the final connection, ensuring high-quality and professional service every step of the way.
Our team of engineers and technicians have extensive knowledge and experience in the lead pipe replacement process. They are fully trained and accredited by Thames Water, ensuring that your work is carried out to the highest standards.
We understand the importance of complying with current water supply regulations. That’s why we ensure that all our work meets the required standards and regulations set by Thames Water. Our certificate of completion serves as proof that your newly installed water supply pipe complies with these regulations.
We strive to make the lead pipe replacement process as smooth and hassle-free as possible for our customers. From obtaining permits to completing the final connection, we handle all the necessary steps efficiently and effectively, ensuring minimal disruption to your daily routine.
We offer competitive prices for our lead pipe replacement services in London, ensuring that our clients receive excellent value for their investment. Our experienced team is committed to providing high-quality workmanship at affordable rates, making our services accessible to everyone who needs them.
B Young
Alan is highly professional and knowledgable and shared his excellent advice and expertise on the job he did for me, giving me good peace of mind that the job was done property. He replaced my lead supply pipe with 25mm mdpe pipe and did a great job for a very reasonable price. He left the site in an excellent state after making good and finishing the job. Very highly recommended indeed!
Nick Hill
Alan replaced our lead water pipe. His communication was great both before, during and following up after the work was completed. I would be very happy to recommend his services – straight forward and easy to deal with.
Natalie
I was very impressed with the lead replacement that took place by this company. The work was very professional, conscientious and great value.
Guy Millward
Alan did an excellent job installing our new mains water pipe and removing old internal lead pipes. He was quick and very tidily put the drive back to its original condition.
Lead pipes can technically be repaired, but it’s not recommended due to the risks of galvanic corrosion. When a lead pipe is joined with other metals like copper during repairs, it can create a galvanic cell, causing the metals to corrode where they connect. This corrosion not only weakens the pipes over time but can also increase lead contamination in your water. Given these risks and the health concerns associated with lead, complete replacement with safer, modern materials is the best solution for long-term safety and water quality.
The time required for a water supply pipe replacement depends on factors such as the length of the pipework and whether the property has a shared supply. Typically, the process can be completed within a few days. The replacement of the communication pipe by your water company may take up to 3 months
Yes, to fully eliminate the risks of lead contamination, it’s recommended lead water pipes in the system, including both those on public land and those within your property.
If you need more information about our lead pipe replacement services or the Thames Water Lead Pipe Replacement Scheme, please contact us. Our experienced team is here to answer any questions and guide you through the application process. Let us help you ensure the safety and quality of your water supply by replacing outdated lead pipework with modern, safe alternatives.
